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Documentation Index

Fetch the complete documentation index at: https://gusto-preview.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Use this table to see all the current notification types with a brief description on what the messaging will include, the contents of its resource array, what triggers it, whether it is actionable or not, whether it is payroll blocking, and whether it expires.
CategoryTitleMessageResource entity typesTriggerActionableAction ItemPayroll BlockingResolves?Expires?Template Variables
fast_ach_deactivated.invalid_payroll_ach_speedWe couldn’t process a payroll in %{speed}We’re unable to process a payroll for %{payroll_check_date} since the payroll is above the faster processing limit. Instead, employees will be paid on %{updated_check_date}.entity_type: “Payroll”Payroll amount is above partner managed limitnoN/Anonoyes - 5 days after payroll check date{speed}, {payroll_check_date}, {updated_check_date}
fast_ach_deactivated.invalid_contractor_payment_ach_speedWe couldn’t process contractor payments in %{speed}After reviewing %{company_name}‘s bank account, we’re unable to process their contractor payments. Instead, contractors will be paid on %{updated_check_date}.entity_type: “ContractorPayment”Bank fraud with contractor paymentsnoN/Anonoyes - 5 days after contractor payment check date{speed}, {company_name}, {updated_check_date}
fast_ach_deactivated.bank_verification_debit_failureUnable to verify company bank accountWe received an Insufficient Funds bank error when attempting to verify %{company_name}‘s bank account ending in %{bank_account_last_four_digits}, so direct deposit speed has been changed to 4 days. We’ll evaluate payroll history and debits in 3 months to determine if we can switch back to the original, faster speed.entity_type: “BankAccount”Verification debit failure (No sufficient funds) from company bank accountnoN/Anonono{company_name}, {bank_account_last_four_digits}
fast_ach_deactivated.debit_failureUnable to debit funds from company bank accountWe were unable to debit funds from %{company_name}‘s bank account ending in %{bank_account_last_four_digits} on %{nacha_entry_return_date}, so direct deposit speed has been changed to 4 days. The speed will be automatically switched back to the original, faster speed after 3 months of running payroll with no further issues.entity_type: “BankAccount”Debit failure from company bank accountnoN/Anoyesno{company_name}, {bank_account_last_four_digits}, {nacha_entry_return_date}
fast_ach_deactivated.debit_failure_in_last_one_yearUnable to debit funds from company bank accountWe were unable to debit funds from %{company_name}‘s bank account ending in %{bank_account_last_four_digits} multiple times in the last 12 months, so direct deposit speed has been changed to 4 days. We’ll evaluate payroll history and debits in 12 months to determine if we can switch back to the original, faster speed. To get back on track, make sure to run at least 1 successful payroll per month without bank failures.entity_type: “BankAccount”Debit failures from company bank account over last yearnoN/Anoyesno{company_name}, {bank_account_last_four_digits}
fast_ach_deactivated.debit_failure_in_last_two_yearsUnable to debit funds from company bank accountWe were unable to debit funds from %{company_name}‘s bank account ending in %{bank_account_last_four_digits} multiple times in the last 24 months, so direct deposit speed has been changed to 4 days. We’ll evaluate payroll history and debits in 12 months to determine if we can switch back to the original, faster speed. To get back on track, make sure to run at least 1 successful payroll per month without bank failures.entity_type: “BankAccount”Debit failures from company bank account over last two yearsnoN/Anoyesno{company_name}, {bank_account_last_four_digits}
fast_ach_deactivated.debit_failure_slow_recoveryUnable to debit funds from company bank accountWe were unable to debit funds from %{company_name}‘s bank account ending in %{bank_account_last_four_digits} on %{nacha_entry_return_date}, so direct deposit speed has been changed to 4 days. We’ll evaluate payroll history and debits in 6 months to determine if we can switch back to the original, faster speed. To get back on track, make sure to run at least 1 successful payroll per month without bank failures.entity_type: “BankAccount”Debit failure from company bank accountnoN/Anoyesno{company_name}, {bank_account_last_four_digits}, {nacha_entry_return_date}