Use this table to see all the current notification types with a brief description on what the messaging will include, the contents of its resource array, what triggers it, whether it is actionable or not, whether it is payroll blocking, and whether it expires.Documentation Index
Fetch the complete documentation index at: https://gusto-preview.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
| Category | Title | Message | Resource entity types | Trigger | Actionable | Action Item | Payroll Blocking | Resolves? | Expires? | Template Variables |
|---|---|---|---|---|---|---|---|---|---|---|
| company_rejected.rejected | Information regarding account approval | Upon review, %{company_name} has not been approved for our platform. Please be advised, this decision is final and cannot be reversed. | none | Gusto has elected to not approve the specified company for our platform. | no | N/A | yes | no | no | {company_name} |
| company_rejected.likely_fraud | Account has been deactivated | After extensive review, the account for %{company_name} has been deactivated. This decision is final and cannot be reversed. Payroll can no longer be run. | none | Gusto has rejected a company due to suspected fraud | no | Contact support if you believe this was done in error | yes | yes | no | {company_name} |
| company_rejected.bank_errors | Deactivation notice | Repeated issues debiting payroll funds for %{company_name} has resulted in account deactivation. This action is irreversible. Please initiate the offboarding process to ensure tax information is correct. If this is not done within 30 days, we will cancel the account, and any unpaid taxes will be returned. | none | Repeated errors withdrawing funds for payroll | yes | Complete company offboarding | yes | yes | no | {company_name} |
| company_rejected.suspicious_bank | Issue with a funding account | Our platform does not support the current funding method for %{company_name}. In order to proceed, please update the company’s funding bank account to a transactional checking account, then reach out for assistance unblocking the account. | none | Bank account was flagged as not supported. | no | Contact support if you believe this was done in error | yes | no | no | {company_name} |