Skip to main content

Documentation Index

Fetch the complete documentation index at: https://gusto-preview.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Use this table to see all the current notification types with a brief description on what the messaging will include, the contents of its resource array, what triggers it, whether it is actionable or not, whether it is payroll blocking, and whether it expires.
CategoryTitleMessageResource entity typesTriggerActionableAction ItemPayroll BlockingResolves?Expires?Template Variables
company_rejected.rejectedInformation regarding account approvalUpon review, %{company_name} has not been approved for our platform. Please be advised, this decision is final and cannot be reversed.noneGusto has elected to not approve the specified company for our platform.noN/Ayesnono{company_name}
company_rejected.likely_fraudAccount has been deactivatedAfter extensive review, the account for %{company_name} has been deactivated. This decision is final and cannot be reversed. Payroll can no longer be run.noneGusto has rejected a company due to suspected fraudnoContact support if you believe this was done in erroryesyesno{company_name}
company_rejected.bank_errorsDeactivation noticeRepeated issues debiting payroll funds for %{company_name} has resulted in account deactivation. This action is irreversible. Please initiate the offboarding process to ensure tax information is correct. If this is not done within 30 days, we will cancel the account, and any unpaid taxes will be returned.noneRepeated errors withdrawing funds for payrollyesComplete company offboardingyesyesno{company_name}
company_rejected.suspicious_bankIssue with a funding accountOur platform does not support the current funding method for %{company_name}. In order to proceed, please update the company’s funding bank account to a transactional checking account, then reach out for assistance unblocking the account.noneBank account was flagged as not supported.noContact support if you believe this was done in erroryesnono{company_name}